How to Confirm an AccountGuide

3.11.2021

You need to confirm your account's email to profit fully from its benefits. You need to do so after creating a new account, and after changing your email address.

Confirmation Mail

When your email needs to be confirmed, you are automatically sent a mail. Scroll to the bottom, and find the button reading "Confirm". Click it, and you will be redirected to a page that should inform you your account was successfully confirmed. If that's not the case, make sure you're logged in, and try reloading the page or clicking the button in the mail again.

It might take a while before the entire website knows your email is confirmed. If a page tells you to confirm your email when it's already done, consider reloading that page or deleting your browser's cache.

Resend Confirmation Mail

If you need to resend the mail, you can do so from your account page. Click the button, and a new mail will automatically be sent.

If you cannot find the mail in your inbox, read about the issue in "Problem Solving" below.

Problem Solving

Cannot Find Confirmation Mail

It is likely that our email did not find its way into your inbox, but landed in spam. In that case, move to the spam category, find our email, and mark it as not spam. If that's also not the case, it is possible you mistyped your email in your account information. Change your email from your account overview.

Button Does Not Work

If the confirmation mail landed in your spam folder, your email service likely disabled the button. You can click "Move to Inbox" so that the links work again.

Alternatively, you can copy the link given just beneath the button, and paste that in your browser's search bar. This will direct you to the same confirmation page as the button.

Wrong Email Set

If your account's email is wrong, our confirmation mails are not being sent to you. In that case, you can change your account's email from the overview.